The terms

Clear Saga records visits to your sites, reads orders from your stores and spend from your ad accounts, and shows which marketing earned each sale and what it was worth. Some parts are still being built; the list of what works today says which. We improve the service all the time and may change or remove a feature. If we remove one you pay for, we tell you in advance.

The numbers Clear Saga shows are estimates built from the data the platforms send. Ad platforms, browsers and shoppers' privacy choices all leave gaps, so the figures can differ from a platform's own reports. Use them to make decisions, not as accounting records.

• Give us a real name and an email address you read. Keep your password and API tokens secret: you are responsible for what is done with them.
• The owner of a workspace decides who can see it and with which role.
• Tell us at once if you think someone else has access to your account.

• Every account starts with a free 15-day trial. No card is needed to start.
• Plans and prices are on the pricing page. Store plans are priced by paid orders a month across your connected stores; plans for websites without a store are priced by events a month.
• You pay in advance, monthly or yearly. Installs from the Shopify App Store are billed by Shopify on your Shopify invoice; direct customers are billed by card.
• If you go over your plan's limit, we tell you and ask you to choose a larger plan. We do not charge for extra use without asking.
• You can cancel at any time. The plan runs to the end of the period you paid for and is not refunded in part, except where the law says otherwise.
• We may change prices. A change applies from your next billing period, and we tell you at least 30 days before.

Do not use Clear Saga to:

• track people on sites you do not own or run,
• collect data the law does not allow you to collect, or without the notice and consent your visitors are owed,
• send us sensitive data such as health, financial account or government ID numbers in page addresses or events,
• overload, probe or break the service, or get around its limits,
• resell the service, or copy it to build a competing one.

You are responsible for telling your visitors and shoppers about Clear Saga in your own privacy notice, and for the consent your visitors' laws require.

Your data stays yours. You give us permission to store and process it only to run Clear Saga for you, as the privacy policy describes. You can export it while your account is open. When you delete your account or uninstall the app, we delete your data within 30 days.

When you connect a platform, your use of it stays under that platform's own terms. A platform can change or withdraw the access we rely on; when that happens, the parts of Clear Saga that depend on it may stop working, and we tell you. We are not responsible for the platforms themselves.

We work to keep Clear Saga running and your data safe, but the service is provided as it is, without a promise that it will be uninterrupted or free of errors, to the extent the law allows.

To the extent the law allows, Clear Saga is not liable for lost profits, lost revenue, lost data or any indirect or consequential loss, and our total liability for any claim is limited to the amount you paid us in the 12 months before it.

You can stop at any time by deleting your account or uninstalling the app. We may suspend or close an account that breaks these terms or does not pay, and we tell you first unless the problem is urgent, such as an attack on the service.

When these terms change we update the date at the top and email the owner of every workspace at least 30 days before a change that affects you takes effect. Using Clear Saga after that means you accept the new terms.

Questions about these terms: hello@clearsaga.com.